Services We Offer

Recognising that many organisations understand the importance of adhering to good risk management practices, we support our clients by delivering specialist risk management advice, services, and tools that integrate into a single structured risk management  process.

The risk management services we offer adhere to AS/NZS ISO 31000:2009 standards and the Guidelines set out by Standards Australia and Standards New Zealand under AS/NZS 4360:2004.

Phoenix uniquely helps clients better understand the supply chain and international trade risks they face in their businesses. Starting  from the first stage of the risk assessment process where risks are identified, we are able to analyse and evaluate these risks using qualitative and quantitative methods. Services include:

  • sales contract review
  • shipping and freight contract review
  • review of contractual arrangements with sub-contractors and principals

From the point where clients look to identify and measure risk exposures, we are then able to assist by focusing on the various decisions that need to be made when choosing the most appropriate risk treatment methods. Services include:

  • the design of self-insurance or risk transfer solutions
  • insurance program review and design
  • operational processes risk assessment

When clients do suffer a loss, where physical loss has occurred or supply chains have been disrupted, Phoenix is able to assist in a number of ways:

  • insurance claims management
  • un-insured and insured loss management
  • recoveries against third parties and suppliers

Other Phoenix services include:

  • training
  • risk surveys
  • loss surveys